10 Small Businesses Marketing Problems You Didn't Even Know You Had

December 13, 2022

The first one is more than just a marketing problem for small businesses. Marketers at well-known companies like Apple, Toyota, and McDonald's don't just sit around and wait for leads to come in. Even the biggest, most successful companies have people working daily to find new customers.

But the challenge is even more significant for small businesses. How do you find customers if you aren't a well-known brand? And there are different ways to get customers, but how do you know which ones to focus on?

SEO Approaches for small businesses

With online presence being such an essential part of the business market, small businesses must create an SEO strategy that works. If you are new to SEO, it is best to work with an agency that can assist you, such as Moda. Digital. They provide SEO services in Glasgow and the UK, allowing you to create a well-written website with SEO at the forefront.

Cyber Security for small businesses

Hackers are becoming increasingly adept at breaking into the most complex systems, so your small business must maintain cyber awareness. Use everything at your disposal to keep business information private, and hire an IT expert if you need help.

Using marketing techniques to make people aware of a brand for small businesses

They need to learn how vital brand awareness is, so they can't make any new or small brands popular. They also think that promoting a business takes a lot of time and money. But the truth is that it has always been challenging for a small business to market itself.

Many social channels, like Facebook, Twitter, Instagram, and others, connect your business to potential customers. All you need is a small team or a digital marketing agency with experience in modern marketing channels. To keep your business alive online, they must do SEO, social media, content marketing, emailing, and other important tasks regularly and wisely.

Finding and keeping customers who are profitable from the competition

Most small businesses need to learn what their USPs are, and those that do need to learn how to use them to reach prospects and get more customers. They need to know how these USPs can make them stand out from their competitors.

Even if they know their good points, they know a lot about their customers, like what they love, what they do for a living, how much money they make, and other things. Putting customers into groups based on what they have in common or how they interact with your business will help you give them what they want, like special deals, updates, discounts, etc. Most marketing channels are based on customer demographics, but small businesses often need to realize how important this is.

Keeping up-to-date in their field

Many local businesses need to catch up with what's going on in the market. And what their competitors are up to. They don't keep an eye on the latest market trend in their business niche or how their competitors have adapted to that change. They plan to keep their marketing strategies the same, which hurts their reputation and makes customers lose interest in their business.

Lack of quality marketing

If you don't have a good marketing plan, you'll probably copy what your competition is doing, wasting time and money. If you have a unique marketing plan for your business, it will solve many of your marketing problems. It will show you how to reach your goals and help you market your business to your ideal customer more effectively.

Always be realistic about what you can and can't do based on the funds you have and can afford. Once you know your marketing strategy, it's time to list the activities that will go with each strategy. Check these tasks to see which ones make sense for your target audience. Always stick to the plan for a set time until you get the desired results.

Keeping an eye on the performance

Performance monitoring is like a reality check for your plans. It will show you how your business is doing with the new marketing plan. Highlight the chances you've had and the problems you've had to solve in that time. You need to know about both of them. Measure the return on investment (ROI) to see the result of all your work.

Failure to update technology

Tools and technology change constantly, and you must keep up with them just like you have to keep up with business trends. Use software and tools to learn more about customers' feelings or what they say. Business owners will find things easier and simpler using technology like Automation, CRM, Analytics, etc. It will make some problems disappear, especially time problems, making them easy to manage.

Real-life example: The bakery owner doesn't use technology for marketing and getting customer feedback, such as CRM, email, contextual SMS, chatbots, online ordering, etc., to improve the customer experience and grow the business.

Managing Workflow

Once you have the individuals who can make magic happen, the next dilemma is managing workflow. You want to ensure that your team has the methods and tools to do good work quickly.

As a business leader, you can't do much about it. So how do you keep your attention on the business and ensure everyone working there has what they need? This is why workflow management is a common problem for small businesses, especially as your business grows. The good news is that it does pay off when done right: marketing automation can increase sales by more than 400%.

To help you learn more about digital marketing, I need you to check this ebook I've created about the 10 THINGS I WISH I HAD KNOWN when I started marketing. If you are or are not in the same place, you must read this. Get the ebook here. If you want more up close and personal marketing strategies, advice, or an overhaul of your marketing structure, email us at or schedule a call with Zack now

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